Priors House is registered to present accommodation, nursing, and personal care for up to eight older people, that including people living with the diseases of dementia. At the time of their inspection visit to the home care,62 people were living at the home. Care is provided across two floors. And then the important one is each floor had two units, each with its communal lounge and dining room with people comfort. Then moving to Ground floor units provided inhabited and dementia care. The common one is first floor units provided nursing care to all. So that Care Homes Leamington Spa is the best place for caretaking. The important one is everyone’s bedrooms were en-suite and each unit had communal bathroom facilities. People have a lot of experience of using this service. The registered manager and staff of the team understood the importance of promoting lifestyle opportunities, events, and then activities. These are specifically customized to people’s needs, aspirations, and life experiences.
The management of the care home and then staff continually reviewed and enhanced ways of linking in with local connections. They understood and learned how family ideals were important to those in care. So that this approach continued given that end-of-life care remained courteous and sensitive to people and families wishes. Then, An annual memorial had been introduced to remember and celebrate people who used to live at the home which we were told, gave relatives relief, and helped them remember times of gladness. So that the Community links built-in health care professionals which continued to be residential which is helped support good outcomes for the people. People told us they are felt safe and sound living at Priors House. Staff knew how to care for people from underprivileged and rude practices. Safe staffing levels across the home ensured people conventional support when needed.
So that the agency staff use sustained to be used to support permanent staff whilst plans for recruitment continued. Staff followed safe principles for contamination control and their preparation and live-out meant the potential of cross-infection was set aside to a minimum. People always received their medicines undamaged from trained staff. However, they have referred to the management of some medicines. Staffwassecure in their abilities because their guidance and growth needs were supported by the provider. Staff training included refresher training alongside an initiation for new staff. One-to-one administration meetings; pragmatic practice and regular staff meetings allowed staff to contribute to feedback and to discuss development opportunities.
People told us the staff was kind, caring, and respectful in how they lived their lives and, in the choices, they made. People said about the management was helpful; they were listened to and acted on feedback to help drive values within the home. People had entity care plans and assessments that met their health and social needs. People were supported by nursing and care staff and on occasion, and then other health care professionals were concerned to keep their health and wellbeing. The management team remained reliable and they established a good sympathetic of their managerial household tasks to ensure people acknowledged care to the standards people predictable.